The pricing is much higher than any other alternative,. If you’re a medium/small sized company looking for a simple, budget-friendly solution, WalkMe is not a great choice because: The platform is primarily focused around, you’ve guessed it, enterprises with high number of employees that want to level up their onboarding and training. WalkMe is a truly powerful solution that offers in-depth analytics and numerous features that help especially with digital adoption and change management. They work with powerhouses such as Cisco, RBC Royal Bank, Microsoft, and Paypal. WalkMe has been on the market for over 10 years and with a great reputation serving enterprises, the company is well known in the employee and customer onboarding market. Also, the MAU is limited to 2500 in both Essentials and Growth packages so you’ll need to pay extra if you have more active users. There is no denying that Appcues is much more expensive than most of its competitors.Īppcues’ starting price is 2.5 times more expensive for the same MAU and features than it’s closes competitor, UserGuiding. The setup is too complex for non tech-savvy users to pull-off, so getting started with Appcues is a bumpy road that takes a while. It takes a while for a user to completely adopt Appcues, and it gets worse for non-technical people. Here are a few reasons that an alternative to Appcues might be more suitable for you: Steep Learning Curve – Technical Background Required I get pricing adjustments but this is unreal and just seems plain shady.” Why you need an Appcues AlternativeĪppcues might be the OG of no-code user onboarding, with capable features, but it’s not perfect. They sent an email announcing an almost 300% increase from $129/mo to $299/mo. The Enterprise Package doesn’t have a set pricing, you need to get a custom quotation.The Growth Package starts at $879/month when billed annually, again at 2500 MAU.The Essentials Package starts at $249/month when billed annually with 2500 MAU.They’ve been in the game for a long time, and they currently have thousands of users using their platform.Īppcues’ customers usually find the platform capable and valuable, but users generally complain that the product is too expensive, or the implementation and the UI are too complex for non-technical people.īut we’ll get to those in a second… Appcues Pricing: They also presented various new onboarding elements to the world that everyone loves today, such as user onboarding checklists and tooltips. It has broken the rules by offering a no-code onboarding product to the world. Before Appcues’ foundation, high technical knowledge was a requirement for building an ordinary onboarding guide.
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